Error when trying to promote DC – Failed to configure the service NETLOGON as requested “The wait operation timed out”


The following resolution steps can be taken should you receive this error.

  • Changed DNS on local network adaptor – Enter IP of another DNS server (Don’t put local IP as DNS).
  • Check entries in DNS server and remove A records of server you are trying to promote (Might have legacy records if it was a DC before).
  • Run dcpromo while Netlogon service is stopped
  • Import registry setting from working DC for netlogon
  • Rename netlogon files and restart netlogon service
  • Ensure time is correct – Compare to working DC’s
  • Stopped any services that might be using the Netlogon service
  • Uninstall DNS from the server you are trying to promote

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